Frequently Asked Questions

How do I start the claims process?

Calling a body shop of your choice is what we would recommend as the first step.  They can offer good advice and are your partner in making sure your vehicle is repaired back to pre-accident condition.  In many cases the body shop can act on your behalf thru the process.  Please feel free to give us a call if you have questions before, during or after you contact your insurance company.  We have walked through this process with many of our customers.

Can the insurance company dictate where I get my vehicle repaired?

Minnesota state law prohibits insurance companies, adjusters, and appraisers from requiring you to use specific shops for repairs.

Where can I get a collision repair estimate?

In need of a repair estimate to submit to your insurance company?  Most body shops can provide you with a written estimate.  Of course, we would like you to choose our shop.  We can do the estimate, submit it to your insurance company, and work directly with them to get your vehicle repaired.

Does the insurance company get to decide how my vehicle is fixed?

Your insurance company is required to pay for the full repair of your vehicle to pre-accident condition.  This means no corners get cut to save money on your claim.

Is a prior salvage vehicle safe to drive?

Yes, our vehicles are repaired to like new condition using OEM (original equipment manufacturer) parts and industry approved repair methods. All vehicles are thoroughly inspected and driven before they are put up for sale. We would encourage anyone buying a used vehicle to have your trusted mechanic look it over before you buy.

If something happens and my vehicle is totaled will the insurance company pay the full value?

Your insurance premium is not reduced because of the title therefore the payout shouldn’t be less. Each insurance company will have a different way of dealing with it but typically if you provide them with 3 comparable vehicles they will take the average.

Vehicles bought in repairable condition –

Is there a warranty on vehicles bought as a repairable?

This will depend on the stage you purchase the vehicle and will be determined on a case-by-case basis. Vehicles will run and in most cases drive.

Can you help me finish a vehicle I purchase?

Vehicles that we buy and sell as a repairable can be completed to any stage you need. This could include framework, sectioning, uni-body repair, parts located, etc.